Payment processor
Payments for WhySoPaid are processed by Paddle, our Merchant of Record. Paddle handles payment processing, taxes, receipts and refund processing for paid transactions.
Refund requests are handled by Paddle within a clear 14-day window.
14-day refund window
You may request a refund within 14 days of the transaction date. Refund requests are processed by Paddle in accordance with Paddle’s refund policy.
How to request a refund
To request a refund, reply to your Paddle receipt email or contact us at [email protected] with the email used for purchase and your Paddle transaction details.
Subscription cancellation
You may cancel your subscription to prevent future renewals. Cancellation stops future billing but does not replace the 14-day refund request window for a completed transaction.